Q: Can I bring my pet?
A: No, but we do allow guide dogs.
Q: When is check in/check out?
A: Check in is from 3pm onwards. Check out is until 10am. Late or early check out can be arranged directly with the guest house for an extra charge.
Q: What if I cancel my stay?
A: If you cancel at least 7 days in advance, you will receive a 100% refund. If you don’t cancel and you don’t turn up for your stay, a 100% charge will apply to the first night of your stay.
Q: Does the hostel carry sheets, towels and toiletries?
A: All IYHA hostels carry sheets, towels, and toiletries for guests.
Q: Does the hostel have Wi-Fi?
A: All IYHA hostels have free Wi-Fi for our guests. We also have computer stations with internet available for an affordable price.
Q: Which hostels have a pool on premises?
A: In the Beit-She’an and Masada hostels there is an outdoor pool.
Q: Do the hostels offer both Half-Board and Full Board hosting?
A: Sometimes we offer additional meals beyond breakfast, please ask while making a reservation.
Q: Will we have bunk beds in our room?
A: Our rooms are modular, and the hostel staff will make sure the room is fit to your needs.
Q: Is there a bathroom in the rooms?
A: All IYHA hostels have private bathrooms and showers in-suite.
Q: Does the price include breakfast?
A: The price always includes a rich breakfast.
Q: Is the food in the hostel kosher?
A: The food is indeed kosher. All our hostels carry Kashrut certificates. Groups can order meals with special kashrut requirements if necessary.